FAQ

How long does shipping take?

Orders are processed in 1–3 business days and usually arrive within 6–14 business days. You'll get a tracking number by email as soon as your order ships.

Is shipping free?

Yes. Standard tracked shipping is free on every order.

Is Mewbie Orbit good for big dogs?

Orbit suits most small and medium dogs. Very large or powerful dogs may catch it quickly, so we recommend supervised play.

Can my dog chew it?

Orbit is a chase toy, not a chew toy. Play together, and put it away when playtime is over.

How do I turn it on?

Press the glowing button. The ring lights up and Orbit starts rolling and bouncing on its own.

Which floors does it work on?

It works best on hard floors and low carpets.

What if my dog doesn't like it?

You're covered by our 30-Day Happy-Pup Guarantee. Contact us within 30 days of delivery and we'll make it right. See our Refund Policy for details.

Does it make a good gift?

Absolutely. Many customers order a 2-pack: one to keep, one to gift.

How do I contact you?

Use our Contact page or email markhardway023@gmail.com. We reply within 2 business days.